Returns & Refunds


Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require proof of purchase. 

Refunds  
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We do not refund due to chance of mind.

Late or missing refunds  
If you haven’t received a refund yet, check your bank account and contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please email:  info@diamondcovesc.com


Sale items
 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product please email:  info@diamondcovesc.com

We will provide you with the details of our shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.